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-caffeinated-'s avatar
-caffeinated-
Helpful | Level 5
2 years ago

Having problems syncing with File Provider on Mac OS

Ok this thing just never seems to work anymore. I've updated to the new File Provider system, hoping to alleviate some of the pain of using Dropbox on MacOS (I use Ableton a lot and supposedly synced...
desktop
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there FesT - sorry to hear you're having issues with this.

 

Can you let us know your computer's OS version and under which circumstances you notice this issue?

 

Have you tried logging out of your account and back in through the app's preferences or reinstalling the app since you first noticed this?

-caffeinated-'s avatar
-caffeinated-
Helpful | Level 5
2 years ago

Not wanting to confuse the issue, but this was never resolved for me regardless of OS or version of Dropbox or whatever. I think the problem is that a program (i.e. Ableton) is adding files to a 'synced' folder rather than the user, and somehow Dropbox doesn't then sync these files. 

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