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Kor_jnghelp's avatar
Kor_jnghelp
Explorer | Level 3
3 years ago
Solved

Help - Issue of uploading photos downloaded to dropbox to nas

  Hello, everyone. I'm a Korean user. I'm sorry. I don't know English, so I use a translator, so sentences can be awkward.   If you save photos taken with your iPhone 12 to your PC via drop box a...
desktop
Error Messages
sync
  • Walter's avatar
    Walter
    3 years ago

    Hey Kor_jnghelp - sorry to jump in and thanks for clarifying that for us.

     

    If this issue persists even after setting your Dropbox files to be available offline to your computer, then you'll need to reach out to Synology's team for further assistance. 

     

    Let us know of any updates!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Kor_jnghelp, and thanks for posting on our forum!

 

If I get this right, you’re trying to upload your synced photos from the Dropbox desktop app to your NAS, and this is when you get an error message. Correct? 

 

Have you made sure that your Dropbox files are offline first? 

 

After that, you can try copying one of your files to another location on your computer, and then upload it.

 

Let me know if this helps.

  • Kor_jnghelp's avatar
    Kor_jnghelp
    Explorer | Level 3
    3 years ago

    Yes, I've tried this photo file offline, but it's still having problems.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Kor_jnghelp - sorry to jump in and thanks for clarifying that for us.

       

      If this issue persists even after setting your Dropbox files to be available offline to your computer, then you'll need to reach out to Synology's team for further assistance. 

       

      Let us know of any updates!

      • Kor_jnghelp's avatar
        Kor_jnghelp
        Explorer | Level 3
        3 years ago

        aha.

        Thank you!

        have a nice day~

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