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fort's avatar
fort
New member | Level 2
8 years ago
Solved

High CPU usage even when not syncing or indexing

For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
desktop
Mac
sync
V P.1's avatar
V P.1
Helpful | Level 6
6 years ago

This fixed it for me (after years of trawling, trying fixes and finding out that the "symlinks" are presumably, in english, shortcuts and that bug was fixed in 2019).

Windows

  1. Quit Dropbox by clicking the Dropbox icon in the system tray, clicking your profile picture or initials in the notifications panel, and selecting Exit Dropbox from the menu.
  2. open the command prompt.
  3. Copy and paste the following lines into the command prompt, one at a time, and press Enter after each one.
    • Be sure to copy-and-paste these commands, rather than typing by hand, as entering the command incorrectly could cause some harm to your computer
    • Paste by right-clicking and then selecting Paste

icacls "%HOMEPATH%\Dropbox" /grant "%USERNAME%":(F) /T

icacls "%APPDATA%\Dropbox" /grant "%USERNAME%":(F) /T

https://help.dropbox.com/installs-integrations/desktop/move-dropbox-folder - permissions

 

(I tried this first, got "file not found", not sure if it had any effect)

Windows

  1. Press the Windows + R keys (at the same time) on your keyboard.
  2. Type cmd and press Enter on your keyboard to open the command prompt.
  3. Copy and paste the command line below and press Enter on your keyboard.

dir "%HOMEPATH%\Dropbox" /a:l /s

https://help.dropbox.com/installs-integrations/desktop/high-cpu-usage

 

Don't thank me, Dropbox, for doing what your (Edited per Dropbox Community Guidelines) "community moderator" failed to do,  (WHO MARKED THIS PAGE SOLVED???) but do feel free to pay me. 🙂

 

dropstubox's avatar
dropstubox
New member | Level 2
6 years ago

Thank you @V P.1 

Having tried everything else in this thread, your suggestion of changing permssions seemed to have done the trick and dropbox has gone from 30%+ of CPU to negligble.

Thank you

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