Forum Discussion

fort's avatar
fort
New member | Level 2
8 years ago
Solved

High CPU usage even when not syncing or indexing

For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i.e., the menu bar drop down says `Up to date`). Any idea why this might ...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey megawhite and EvilBolzen, we appreciate you taking the time to post about this and we will make sure that your feedback is heard.

 

I'd also like to suggest our Dropbox for Windows 10+ beta, which is focused on the changes introduced with Microsoft’s new sync API called Cloud Files.

 

We’ve been revamping our sync engine to make use of the Cloud Files API and we'd be happy to have you as contributors, if you're eligible.

 

To join the Dropbox for Windows 10+ beta, you’ll need to opt-in to the Dropbox early release program, which is currently available to a limited number of users.

 

Let us know if you have any questions.

megawhite's avatar
megawhite
Collaborator | Level 9
3 years ago

Hi Hannah we are not after more potentially ropey beta software.  The existing client needs fixing.

 

Walterclearly explains he installed Dropbox in a clean virtual machine and still the CPU issues persist.  There is absolutely no doubt the Windows Dropbox client needs urgently fixing to stop this behavioural madness.  I have just had to kill it multiple times today because it just keeps thrashing the CPU on my system for extended periods of time for absolutely no reason and I'm not having that.  This is clearly NOT an isolated incident and can be reproduced easily in a clean VM.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!