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Forum Discussion
Alan C.23
11 years agoNew member | Level 1
how about a force sync/refresh button?
I am looking at my drop box through my browser, everything is there and up to date. I'm also looking at my drop box on my computer, it says everything is there, no syncing icons, just a big bag of green ticks. but one does not equal the other. whats on my computer isn't whats in my drop box. I am missing folders and files.
there needs to be a refresh button or right click option to force a refresh of folder contents on your computer.
After much mucking around I paused the sync (even though it said there was nothing to sync) restarted the sync and bingo they appeared. no downloading, just there as if they'd been there all along.
This also happens when I save a image or file into the drop box folder on my computer, if I then go find that image/file in an application such as indesign or photoshop its not there, as in it won't appear in the window dialog. But if I go to the finder and look for it, its there.
Syncing like that is really slow or is non existent.
So freaking frustrating.
45 Replies
Replies have been turned off for this discussion
- Ernest R.210 years agoNew member | Level 1
On a few occasions, it's taken overnight for me to be able to download files that my boss dropped in a shared folder. A day lost getting started on the job! Even a sync log would help...then I wouldn't be guessing if I had gotten everything yet.
- Archivo C.10 years agoNew member | Level 1
I dream with this: right clic and "sync this file right now"... instead of having to wait Dropbox assigned priority
- Remy J.10 years agoNew member | Level 1
I'm one of the 99,999,999 users with same problem as Allen C. Dave is useless.
- BigBlackBoots9 years agoNew member | Level 2
I'm one of the 99,999,999 users with same problem as Allen C.
As a matter of fact, almost identical symptoms.I work in I.T. ,I have for the better part of 20 years.
The issue isn't a "bad os install" (Seriously what a moronic thing to suggest)
I also feel that Dave is useless.
- aaz1259 years agoNew member | Level 2
I have the same problem between my pc and my Samsung Tab. Everything is up to date. It happened once before and I wish I could remember how I got it to sync. I chalked that one up to, well glitches happen from time to time.
That was 6 months or a year ago and today I discovered it had happened again. I never notice till I go to look at a doc on my tab and it isn't there. Luckily I have caught it each time while at home and not while on a trip expecting to find all my docs on my tab.
Even a manual sync button, while much desired, wouldn't do it for me. Syncing always used to work automatically, nothing to click or remember. I guess I will start investigating other cloud systems. Or maybe switch from the app to accessing via browser on my tab. I will have to check and make sure the web is up to date.
I have considered dropbox am important part of my backup redundancy but now don't trust it.
[This thread is now closed. If you have a similar or new question, you could post it in the Find Answers section here. Jane]
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