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David7858's avatar
David7858
New member | Level 2
8 months ago
Solved

How can I back up an external hard drive on different computers?

Hi, Can I backup an external hard drive on different computers signed in to the same account? I BackedUp my external hd initially on computer 1. I just tried to BackUp on computer 2 signed into t...
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  • Rich's avatar
    Rich
    8 months ago
    David7858 wrote:

    I can view the backed up files on 2TB Pics and Videos but there is no option to sync. It says to manage the settings , sign on to that device.

    That's not how the backup feature works. If you moved the external drive to a new computer, Dropbox sees it as a new device so you would have to create a new backup of the drive. You can't sync or add to a backup that was made on a different computer. If you want to update the existing backup, you would need to do so from the original computer.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
7 months ago

Hi there David7858​  🎉 Welcome to the Dropbox Community! I’m super excited to see that your storage and sync issue got sorted out.

I’m Theresa, by the way, and you’ll likely spot me around the Community 👩‍💻. I genuinely love connecting with our members and discovering how they use Dropbox in their everyday lives 💙.

If you’re up for it, I’d love to hear how you make the most of Dropbox 💡. Who knows, you might just inspire some cool tips we can share with others or even spark ideas for our internal team 🤗.

T 😺 (Dropbox Community Manager)

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