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How can I completely disable Smart Sync?
How can I completely, 100%, disable Smart Sync so that Dropbox will always download all of my files?
The settings I have found all apply to NEW files and seem to have no impact on old files.
What...
Hey there Whatever2018 - how are you today?
I'm sorry to hear you would like to opt out of Smart Sync. Depending on the account you're on now you can do it following the steps mentioned below:
Individuals that no longer wish to use Smart Sync can do so with the steps found in the following Help Center article:
https://www.dropbox.com/help/desktop-web/filesystem-integration#optoutIf you're the Admin of a Dropbox for Business team and you'd like to opt all members of your Dropbox Business team out of Smart Sync, I'd also suggest to see the following Help Center article specifically under the section "Dropbox Business team admins: how to opt out your whole team from the system extension":
https://www.dropbox.com/help/desktop-web/filesystem-integration#optout
Also note that some of your team members may have connected a work and personal account. If you opt out your team from the system extension, team members won't be able to use Smart Sync on any personal devices (or personal accounts) where they're also signed in to their Business account.
I hope this information helps and please keep me posted on your progress!
OK - this is great - BUT WHEN WILL ALL THESE Smart-sync files start downloading back as "LOCAL".
I made the change and don't see thousands of potiential files comming down.
Guess it makes too much for DB to have allowed each user to decide if they wanted the "feature" As you said I didn't want it either - I control it with Selective sync myself!
this change OK now after I made this change - 3 of my 4 PCs now are "Waiting to be linked to an account"
All worked fine before I made the "turn off smart sync"!!!!!!!!!
Any help out there - wish there was aphone number for us PRO members!
- Daphne
Dropbox Community Moderator
Hey JB M.2,
If you haven't already, can you restart your computers to refresh the app and your File Explorer to see if that resolves the issue with the message you see there.
If not, are you able to see the option to "Sign in" when you click on the Dropbox icon in your system tray? If you still see the "Waiting to be linked to an account" message on your desktop app, can you check your Security page here and let me know if the computers are still showing as linked.
Let me know what you find - Thanks!
Thank you Yes I booted and entered my sigin & psw - now thousands of files are indexing & uploading - not sure WHY there are so many uploading - expected thousands would be downloading. Going to gice it a couple of days and then do the signin on the 3rd PC and see what happens.
Enhancement - just more work & frustration for users.
Could have been bypassed with just some communication with users asking if we wanted this option! I do a lot of work ooff-line so I need the local copies that I CONTROLLED.
TOO BAD THEY THINK THEY KNOW MORE THAN A USER,
The bottom line is that Smart Sync is a pile of dung!
Disk space is rarely a problem these days, so why worry about defaulting everything to get it off the local machine.
This garbage has cost me HOURS and all I wanted was what I had before!
Very poor show.
