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Forum Discussion
JonR
2 months agoExplorer | Level 3
How can I ensure that the deletions I made while offline sync to my account online?
Device Windows PC Operating System/Browser (if using the web) Windows 11
Hopefully someone can help with this. I have a full offline sync in place with dropbox. I had a large number of dupl...
- 2 months ago
Hi from me as well, JonR!
Before you paused syncing, was your local Dropbox folder showing the exact same files as your online account? And was the Dropbox app syncing as normal?
Also, I was wondering why you paused syncing in the first place.
In any case, though, the app will need to sync the deletions you made while offline, so if you unpause syncing, that's the expected behavior.
Meaning, it should sync the deletions and not download the files from the website.
Have you tried unpausing syncing, to see if that's the case?
Hannah
Dropbox Community Moderator
2 months agoHi from me as well, JonR!
Before you paused syncing, was your local Dropbox folder showing the exact same files as your online account? And was the Dropbox app syncing as normal?
Also, I was wondering why you paused syncing in the first place.
In any case, though, the app will need to sync the deletions you made while offline, so if you unpause syncing, that's the expected behavior.
Meaning, it should sync the deletions and not download the files from the website.
Have you tried unpausing syncing, to see if that's the case?
JonR
2 months agoExplorer | Level 3
Hi Hannah
I paused syncing because I was using an automated tool to find the duplicates, scanning many files I needed to ensure were not going to be interrupted or changed by online syncs during the full process that took over an hour
I am pleased to say on starting sync again, everything was removed from my online dropbox account and nothing was downloaded so it all worked as hoped
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