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JonR's avatar
JonR
Explorer | Level 3
2 months ago
Solved

How can I ensure that the deletions I made while offline sync to my account online?

Device Windows PC  Operating System/Browser (if using the web) Windows 11 Hopefully someone can help with this.  I have a full offline sync in place with dropbox. I had a large number of dupl...
  • Hannah's avatar
    Hannah
    2 months ago

    Hi from me as well, JonR!

    Before you paused syncing, was your local Dropbox folder showing the exact same files as your online account? And was the Dropbox app syncing as normal?

    Also, I was wondering why you paused syncing in the first place.

    In any case, though, the app will need to sync the deletions you made while offline, so if you unpause syncing, that's the expected behavior.

    Meaning, it should sync the deletions and not download the files from the website.

    Have you tried unpausing syncing, to see if that's the case?

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