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xuan-minh's avatar
xuan-minh
Helpful | Level 5
2 months ago

How can I find which folders have been unchecked via selective sync on my Mac desktop app?

I want to make sure that I'm syncing my entire Dropbox to my Mac. 

Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked. 

I've just spent an hour going through my entire folder structure and all the boxes are checked. 

Is this a bug?

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I can't seem to add a screenshot or link for some reason. I'm getting an "invalid HTML" error... 

3 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    xuan-minh wrote:

    Apparently I've unchecked folders in Selective Sync - but when I try to find out which one, they all appear to be checked.

    Apparently it's a false indicator. I have the same message on mine but I know for a fact that all folders are present on my local drive because I don't use Selective Sync on this computer.

    If you see all folders checked, you're likely fine.

    • xuan-minh's avatar
      xuan-minh
      Helpful | Level 5

      Thanks, I'll double-check with the support team, the erroneous message is confusing!

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