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Forum Discussion
How can I get conflicted copies of shared file when only 1 person is accessing?
My son and I use a shared Dropbox folder to share some Excel files. In the past we sometimes had conflicted copies because we both accessed the same file at the same time. But the last week w...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThere isn't much information we can provide on our end, since the app itself detects that there is a conflicted file for some reason.
Are there any differences between the two files when you view them?
Yes, the 2 files are different.
- Hannah
Hi again, hmd1957!
There are quite a few reasons why conflicted copies might be created, like an antivirus, backup software or third party applications that monitor files, off-line editing or connection issues, etc.
The correct pattern needs to be:
- Let files sync
- Start application
- Save files
- Quit application
- Repeat on different computers.
Otherwise, a workaround could be to move the file you want to edit each time to a second folder designated for "In Use" files, so both of you know when the other is editing the file.
Hopefully this will help!
