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FrankRizzo's avatar
FrankRizzo
New member | Level 2
1 month ago

Mystery conflicted copies of a KeyPass file shared between phone and MacBook

Hello,
I manage my passwords using the KeyPass app which stores them in a file I keep on DropBox to share between my Android phone and my MacBook. I use KeyPassDroid on my phone and KeyPassXC on my MacBook but I only ever edit the password file on my phone. I access it occasionally from my MacBook. The KeyPass app on my MacBook does not run automatically. Sometimes after saving the file in the KeyPass app on my phone the app cannot re-open it afterwards because it can't find it. When I view the file in the DropBox app it shows several "conflicted copy" versions of it, some shown as belonging to my user name, Frank Rizzo, and some as belonging to my actual name, blurred in the screenshot below. The most recent versions saved from my phone seem to belong to my user name. The versions belonging to my actual name seem much older (several months old).

Both devices linked to my DropBox account are connected with the same credentials so I would expect both to edit the file as my user name so from where is it detecting edits from my actual name? When I edit the KeyPass file on the phone I browse to it through the KeyPass app. I don't browse to it in the DropBox app and open with KeyPass. In KeyPass the file is shown as located in content://com.dropbox.product.android.d... (rest isn't visible).

Often when editing my password file on my phone my MacBook is not even running let alone connected to DropBox so I don't understand where these conflicts are coming from. Could the phone somehow have multiple connections to DropBox which are conflicting with each other?

I appreciate any help you can offer!

Devices
Sony Xperia 5V
MacBook Pro (Retina, 15-inch, Mid 2014)
Operating System/Browser (if using the web)
Android 15
macOS Big Sur 11.7.10 (20G1427)
Dropbox App Version (if using the app)
456.2.2 (Android)
239.4.8301 (MacBook)
Syncing Status
("Up to date", Sync mode "online only")
KeyPassDroid App Version
2.6.9.2
KeyPassXC App Version
2.7.9

 

5 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 month ago

    Conflicts occur when you have two different versions of the same file edited before the changes have sync'd. So, I'm not sure how KeyPass works, but, when you edit on your phone do you automatically save the changes to Dropbox? 

    What I'm wondering is, could the Mac be changing the file at all by editing its last modified data, etc. (even if it's not opened), as that would be seen by Dropbox as a difference in the files - i.e. the one on mobile and one locally. 

  • FrankRizzo's avatar
    FrankRizzo
    New member | Level 2
    1 month ago

    When I save the file in KeyPassDroid I immediately get a notification from the DropBox app that it has been updated/synchronized.

    I can't see whether the Mac is updating anything. Is there any way to see in DropBox which device made which change?

    Also I can't work out why some edits have my user name against them while others have my actual name.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 month ago
    FrankRizzo wrote:

    I can't see whether the Mac is updating anything. Is there any way to see in DropBox which device made which change?

    If you click on the file and try a 'restore previous versions' on the menu that should show you. 

    FrankRizzo wrote:

    Also I can't work out why some edits have my user name against them while others have my actual name.

    One from computer and one from Mobile device?

  • FrankRizzo's avatar
    FrankRizzo
    New member | Level 2
    1 month ago

    One from computer and one from Mobile device?

    That's what I assumed but the file history shows that they were all created by my user name on my mobile device, regardless of which name is shown in the filename so it looks like my MacBook is not the issue.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Thanks for all the info you’ve provided so far! 

    I recommend reaching out to the KeePass support team next, FrankRizzo; they’ll need to have a look into this and check why those conflicted copies are being generated in the first place.

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