Forum Discussion

JMS4's avatar
JMS4
New member | Level 2
2 years ago

How can I make my online-only files accessible again?

Rookie Mistake!

I was trying to save hard drive space on my laptop, and made my dropbox fold online only. 

Now I cannot open anything. I would like to restore access to my desktop, and tried making it available again using "sync," but no go. How to I restore my access?

 

JMS

desktop
Storage space
sync

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey JMS4, thanks for posting your question to our Community!

     

    Can you guide me through the steps you followed to sync the files back to your computer?

     

    If you right-click on a file and choose "make available offline", does it help?

     

    Keep me posted.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!