Forum Discussion

DBmaparikh75's avatar
DBmaparikh75
Helpful | Level 6
11 months ago

How can I see all files in Windows explorer without having to download all content first?

I am using desktop application on windows 10 and have Dropbox Family plan So far I have seen that I had to download all my content, then right click on it to make it offline to see the file and fol...
desktop
sync
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi there, DBmaparikh75, thanks for reaching out to us.

I'm not exactly sure I'm following you, so I'd like some clarifications.

The way things should work is you should be able to see all your files in the Dropbox folder (unless you've removed any folders through selective sync).

The files should be either online-only or available offline, depending on your preference and you need to right-click and choose "make available offline" or just double-click any online-only file you need to open.

What do you mean when you say that you're downloading all your content and then right-clicking on it to see the file and folder listing?

Do you mean that no files appear in your Dropbox folder at first?

Any additional info or clarifications would be really helpful.

Thanks.

  • DBmaparikh75's avatar
    DBmaparikh75
    Helpful | Level 6
    11 months ago

    Let me rephrase question.

    I have following synch setup for JMP_iph11.

    Here is how my windows explorer looks., see I am not seeing "Camera uploads" folder

    How do i see file listing and sub folder listing , something like below. As soon as I enable selective sync, it downloads content.

     

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      11 months ago
      DBmaparikh75 wrote:

      How do i see file listing and sub folder listing , something like below. As soon as I enable selective sync, it downloads content.

      Go into Dropbox Preferences and set the Default sync state for new files to Online-only. Then go back into your Selective Sync settings and check the folders that you want to appear in Explorer. They'll sync as Online-only.

       

      • DBmaparikh75's avatar
        DBmaparikh75
        Helpful | Level 6
        11 months ago

        Thanks I was not aware of this option. That still did not work for me. 

        When I experimented by checking the online-only box and then selecting a folder in selective sync, still resulted in everything to be downloaded.

        Does the online only option work for totally new files only, meaning does it work only 1st time I am setting up drop box?

         

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!