Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
carlosr27
3 years agoExplorer | Level 3
how do I eject my external hard drive without deleting everything
I recently synced my dropbox to my external hard drive. However, I have heard that if you remove your external hard drive from your macbook then everything on your dopbox will be deleted. How do I eject my external hard drive without deleting everything? is that possible? if its not possible, then how do I just remove dropbox from my hard drive without deleting everything?
Thanks for the info. If the Dropbox folder is on the external drive, then you need to ensure that you fully quit the Dropbox desktop application from your machine prior to removing the drive to prevent any deletions.
Likewise, when you next want to run the app, make sure the drive is connected and mounted under the same drive or name to prevent deletions.
12 Replies
Replies have been turned off for this discussion
- carlosr273 years agoExplorer | Level 3
Hi Nancy, I would follow those steps but my internal hard drive is only 500GB, my dropbox has 36TB of files and my external hard drive only has 12TB so I just want to cancel the sync process until I get a new hard drive.
- Nancy3 years ago
Dropbox Community Moderator
Hi again, Carlos!
In this case, you can try unlinking - relinking your Dropbox app to your new hard drive once it arrives (you should be able to pick the syncing location of your choice by selecting the âAdvanced link settingsâ before completing the sign-in process). Please keep in mind though, that since the Dropbox app hasn't fully synced on your current drive, this may result in data loss.
What Iâd suggest, to be safe, is to make a copy of your files to another location (outside of Dropbox - perhaps on your old external drive), so that you donât lose anything during the process.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!