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Forum Discussion

am159's avatar
am159
New member | Level 2
2 months ago
Solved

My Dropbox account appears out of space, even though I've deleted everything.

I disconnected any syncs and deleted ALL files and folders. But two days later, I received a message that I'm out of storage space and have to upgrade. How do I "reset" the account so I have access on basic level?

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  • Rich's avatar
    Rich
    2 months ago
    am159 wrote:

    I received a message that I'm out of storage space and have to upgrade.

    Have you checked your Backups page?

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    am159 wrote:

    I received a message that I'm out of storage space and have to upgrade.

    Have you checked your Backups page?

  • am159's avatar
    am159
    New member | Level 2
    31 days ago

    did now, it had sync on it I had not seen before that I removed - it worked. TY!

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