Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Padidto5's avatar
Padidto5
Helpful | Level 5
7 years ago
Solved

How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from: https://www.youtube.com/watch?v=pZoTpNkvPCI The problem is that...
Share
Shared Folders
  • Lusil's avatar
    Lusil
    7 years ago
    Hey Padidto5, 
     
    To remove yourself from the shared folder while you’re a member, try doing so from the website:
    1. Sign in to the website.
    2. Click Files.
    3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
    4. Select the Share button that should appear next to the folder when you hover over it.
    5. Find your name under the list of emails. 
    6. Click on the Can view/Can edit that’s next to your name.
    7. Select Remove my access.
    If you’re not seeing this option or you’re still having trouble with this, let me know. 
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Amanda! I checked your screenshots, but when looking at the one from your desktop app, it’s not really clear what’s the small red syncing icon next to this folder. Is it possible to send one more that’s a bit zoomed in? 

 

Also, can you clarify what’s the current syncing status of your Dropbox app? You can see this by hovering over the small Dropbox icon in your menu bar (close to your clock settings at the top).

Amanda Lamb's avatar
Amanda Lamb
Explorer | Level 3
3 years ago

Hi Nancy, 

 

It's a small red x. This is what's causing the problem. Dropbox has been trying to update and sync the files, but it would not finish because it had an error message for this specific folder.  The laptop had been whirring really loudly for 3 days while I was waiting for it to finish and the only option I had was to pause it because I use it for work and can't have that noise with clients. So I tried to remove myself and hence finding this issue. 

The status is "syncing Fire Circle Sister Docs" and has been on that since I started this. I'm now about a week into being stuck and unable to get my dropbox updated. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!