Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

Padidto5's avatar
Padidto5
Helpful | Level 5
7 years ago
Solved

How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from: https://www.youtube.com/watch?v=pZoTpNkvPCI The problem is that...
Share
Shared Folders
  • Lusil's avatar
    Lusil
    7 years ago
    Hey Padidto5, 
     
    To remove yourself from the shared folder while you’re a member, try doing so from the website:
    1. Sign in to the website.
    2. Click Files.
    3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
    4. Select the Share button that should appear next to the folder when you hover over it.
    5. Find your name under the list of emails. 
    6. Click on the Can view/Can edit that’s next to your name.
    7. Select Remove my access.
    If you’re not seeing this option or you’re still having trouble with this, let me know. 
Amanda Lamb's avatar
Amanda Lamb
Explorer | Level 3
3 years ago

Hi Walter, 

 

Yes, it's my laptop and I have admin rights. As you can see from the pics though, the folder is created on Dropbox - not by me. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi again, Amanda! 

 

If syncing is still paused on your Dropbox app, please resume and try these steps to fix hardlinks/permissions. After that, please give some time to the app till it’s up to date. 

 

Are you able to unlock or delete this folder now? 

 

If none of this works, click on the small Dropbox icon in your menu bar at the top, and go to your “Sync history”. Are there any sync errors there?

  • Amanda Lamb's avatar
    Amanda Lamb
    Explorer | Level 3
    3 years ago

    Hi Nancy, the syncing is done but I am still unable to delete or unlock the folder. There is no sync error. 

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, Amanda! Is it alright if we log a ticket for you to this email address?

  • Amanda Lamb's avatar
    Amanda Lamb
    Explorer | Level 3
    3 years ago

    Hi Nancy, yes please. Thank you. 🙏 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Amanda Lamb! I just sent you an email, so we'll continue working on this there.

  • Amanda Lamb's avatar
    Amanda Lamb
    Explorer | Level 3
    3 years ago

    Thanks Hannah, I've just replied to the email. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!