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Padidto5's avatar
Padidto5
Helpful | Level 5
7 years ago
Solved

How do I leave a shared Dropbox folder?

My friend invited me to share a 3gb folder she had. I accepted. Now I want to leave the folder and cant. I followed the advice from:
https://www.youtube.com/watch?v=pZoTpNkvPCI

The problem is that no folders appear under 'Sharing' in my Dropbox so I cant remove myself. I also looked for other ways to leave the folder but see no option to remove myself.

Any ideas on how?
Thanks

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Shared Folders
  • Lusil's avatar
    Lusil
    7 years ago
    Hey Padidto5, 
     
    To remove yourself from the shared folder while you’re a member, try doing so from the website:
    1. Sign in to the website.
    2. Click Files.
    3. Navigate to the shared folder you want to permanently remove from your Dropbox account.
    4. Select the Share button that should appear next to the folder when you hover over it.
    5. Find your name under the list of emails. 
    6. Click on the Can view/Can edit that’s next to your name.
    7. Select Remove my access.
    If you’re not seeing this option or you’re still having trouble with this, let me know. 

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi again, Amanda! 

     

    If syncing is still paused on your Dropbox app, please resume and try these steps to fix hardlinks/permissions. After that, please give some time to the app till it’s up to date. 

     

    Are you able to unlock or delete this folder now? 

     

    If none of this works, click on the small Dropbox icon in your menu bar at the top, and go to your “Sync history”. Are there any sync errors there?

  • Amanda Lamb's avatar
    Amanda Lamb
    Explorer | Level 3
    3 years ago

    Hi Nancy, the syncing is done but I am still unable to delete or unlock the folder. There is no sync error. 

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, Amanda! Is it alright if we log a ticket for you to this email address?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Amanda Lamb! I just sent you an email, so we'll continue working on this there.

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