Your workflow is unique đšâđ» - tell us how you use Dropbox here.
Forum Discussion
Eddy Q.
7 years agoExplorer | Level 3
How do I stop the desktop app?
I want to close Dropbox. Just stopping the sync does not solve my problem. And I don't want to uninstall it. Do I have to close it via End Task in Task Manager?
- 7 years agoHey there, Eddy Q..
- Click on the Dropbox icon thatâs next to your desktopâs clock.
- Click on the gear icon.
- Select Quit/Exit Dropbox.
Please note though that if the desktop app isnât running, your files and folders in your Dropbox folder wonât sync and any changes you apply to content from the website and any other connected device will not be reflected on your computer, and vice versa.If Iâve misunderstood your query, please let me know. Thanks! - 7 years ago
Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
- In preferences of the program in the icon which is near to the clock
- Disabling the start in the Windows start options:
- From the Task Manager in Windows 10
- From Windows+R (Run) / msconfig
Regards
Lusil
Dropbox Staff
7 years agoHey there, Eddy Q..
- Click on the Dropbox icon thatâs next to your desktopâs clock.
- Click on the gear icon.
- Select Quit/Exit Dropbox.
Please note though that if the desktop app isnât running, your files and folders in your Dropbox folder wonât sync and any changes you apply to content from the website and any other connected device will not be reflected on your computer, and vice versa.
If Iâve misunderstood your query, please let me know. Thanks!
- Eddy Q.7 years agoExplorer | Level 3
Thanks, I expect that syncing will stop. BTW the reason I want to close Dropbox is because it eats so much computer time that I can't get anything done. If there is a solution for that then please let me know.
- javimidnight7 years agoHelpful | Level 6
Hi Eddy,
You could try to disable Dropbox when Windows starts.
You can do it:
- In preferences of the program in the icon which is near to the clock
- Disabling the start in the Windows start options:
- From the Task Manager in Windows 10
- From Windows+R (Run) / msconfig
Regards
- Lusil7 years ago
Dropbox Staff
Hey again, Eddy Q..If youâre seeing high CPU or RAM usage, Iâd recommend checking this article out for some suggestions on what you should look for.If youâre having a slow startup despite the ideas provided in the article, let me know and Iâll make sure to get back to you as soon as possible.Cheers! :grin:- Thomas-5 years agoNew member | Level 2
"Click the gear" is what google suggests, pulling from this post, but there's no gear anymore.
Any changes to UI should come with an obligation for that design team to go update every old forum support instructions. Constantly tweaking your UI means building a library of reliable support articles is basically impossible.
I think as of December 2020 you need to left click the dropbox icon, then click your name/icon in the upper right, then click quit. Dropbox hijacks the right click menu so you can't just right click and hit exit like with any other sensible tray icon. Seems like a dark pattern to me but there you go.
- Viv4722 years agoNew member | Level 2
The gear box doesnât show up when I click on the icon. Any other way to stop it ?
- Hannah2 years ago
Dropbox Community Moderator
Hey Viv472, if you want to close the Dropbox app, please follow these steps.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!