Forum Discussion

KC805's avatar
KC805
Explorer | Level 4
3 years ago

How long before a Shared Link expires with Dropbox Plus?

I have an eBook that I have on DB and use a shared link to access it.    I just discovered that all the Shared Links with my Subscription Level (Dropbox Plus) doesn't allow you to change that setting...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Did you try replying back to the ticket to open a follow up ticket for your case KC805? 

KC805's avatar
KC805
Explorer | Level 4
3 years ago

Hi Walter - yes, they opened another ticket and I submitted the information to them.    I am still getting this message when I click on my test email.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    I see, thanks for the additional information KC805 

     

    I found your new ticket on our system and passed your comments on the agent who's handling your case.

     

    They'll be getting back to you soon, but do let us know if you have anything else to add in the meantime.  

    • KC805's avatar
      KC805
      Explorer | Level 4
      3 years ago

      Thank you, Walter.    That is about all the info I have.  I do use Aweber as my email service that auto-responds to the form filled out on my website for my book.    I copied the link into the auto-responding email.       If you guys want to test it, you can go onto my website. [link removed] and sign up for my book and see what you get.    A link is a link so I am not sure what can possibly go wrong there.   

       

      Thank you for helping.     

       

      Kristi 

    • KC805's avatar
      KC805
      Explorer | Level 4
      3 years ago

      I moved my sharing files over to Sync.com.     I have no problem with it there.     I will just be using DB for my storage and multi device access.    Thank you for your help anyway.    

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