Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jkj1's avatar
jkj1
New member | Level 2
4 years ago

How to access Dropbox preferences in Windows 11

Hi folks, I use Windows 11 and somehow ticked automatic backup of computer files into Dropbox. Tried to change this in preferences but I am not sure how to access Dropbox preferences in Windows 11. An...
Computer Backup
desktop
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Robinb91, have you tried using Ctrl+Click on the Dropbox icon in the system tray to access the preferences? From there you can choose the Dropbox folder location in the Sync tab.

dneuman126's avatar
dneuman126
Explorer | Level 4
3 years ago

I tried everything: Reinstalled Dropbox app, scaled to 100%, opened with Ctrl-click. Nothing. Dropbox works, but there is no way to access preferences to change my synch options or to change the drive. When I open Dropbox, no matter how I access it, I only can see the files in it.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    dneuman126 wrote:

    I tried everything: Reinstalled Dropbox app, scaled to 100%, opened with Ctrl-click. Nothing. Dropbox works, but there is no way to access preferences to change my synch options or to change the drive.

    Tried the legacy menu? CTRL-left-click the Dropbox icon in your system tray.

     

     

  • dneuman126's avatar
    dneuman126
    Explorer | Level 4
    3 years ago

    Yes. Nothing. Now I even uninstalled Dropbox, reinstalled it and that allowed me to choose my new drive. But I still cannot get access to preferences or sync because there is no avatar. I used to have it, but not any more.

  • dneuman126's avatar
    dneuman126
    Explorer | Level 4
    3 years ago

    My Bad: So I have the Dropbox icon in two locations on my taskbar. If I ignore the main icon and move all the way to my right on the taskbar, there is another B&W icon for Dropbox that allows me to sync and set preferences.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    dneuman126 wrote:

    My Bad: So I have the Dropbox icon in two locations on my taskbar. If I ignore the main icon and move all the way to my right on the taskbar, there is another B&W icon for Dropbox that allows me to sync and set preferences.

    The first icon to the left is just to launch the application if it's not already running, or it will open the folder. The smaller icon in your system tray is the actual application, which is the one you use to access the main Dropbox menus.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!