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Forum Discussion
raffishtenant
5 years agoHelpful | Level 6
How to disable Smart Sync, really and truly?
Hi all, I know I'm not the first to ask this—Dropbox users have apparently been having problems with it for years now—and maybe there's an answer somewhere in the forum that I simply haven't found...
- 5 years agoHi raffishtenant, let's see what we can find on this together.
If you don't want to use Smart Sync, all you'd need to do is change your default sync options for new content to "local" and recall any files that are now "online only."
For details on syncing online-only material and selecting the default setting for new content, you can check this Help Center.
Would you like to give this a go, and let me know how it goes?
Thanks!
Rich
Super User II
5 years ago
Jonassis wrote:
the problem is, my version of the client does not offer the option to "Toggle Dropbox system extension to off."
The problem you're having is that the setting you're looking for is not part of the Dropbox client. As the article you linked mentioned, that setting is in your Account settings on the Dropbox website.
- Sign in to dropbox.com.
- Click your avatar (profile picture or initials) in the upper-right corner.
- Click Settings.
- Click the General tab.
- Toggle Dropbox system extension to off.
Jonassis
5 years agoHelpful | Level 5
There it was!
Thanks Rich Seems to be exactly what I needed. There is even an additional option there to "Disable Smart Sync update for Mac - With this update, online-only files will no longer appear to take up hard drive space.". Wish I had known about these "hidden" gems. Would have saved lots of frustration.
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