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Victor001's avatar
Victor001
Helpful | Level 6
7 years ago
Solved

How to fix dropbox upload duplicated pictures when I move them out of camera folder?

1 step: I move them out of camera folder. 2 step: I open iCloud photo Sync. then... Dropbox will upload all photos which I moved out of camera folder to the folder again. Frustrated...
Camera uploads
Mobile
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Third Party Integrations
  • Fiona's avatar
    Fiona
    7 years ago

    Perfect. 

    Just emailed you! Get back to me with example file names of the files you are referring to and the folder name and path of the folder you added them to.

    I am looking forward to your reply to investigate the upload events. Thanks again!

Victor001's avatar
Victor001
Helpful | Level 6
7 years ago

I mean:

1. camera folder have 10 photos, I moved 3 of them to A folder in dropbox.

2. Change a new iPhone, Pay for icloud(first time), and about 2 weeks later, I noticed dropbox upload the 3 photos to camera folder.

3. So I have two copy of the 3 photos, one in camera folder, the other in A folder.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
7 years ago

We will need to switch to email so I can see in what order the photos where uploaded to these locations. If camera uploads added them first and then you moved them to the other folder, it is an expected behavior to have them saved twice. 

The third party service is not related to your Dropbox mobile uploads. 

Let me know if it is OK to reach out to you to the address you have under your Community profile Victor001. 

Thank you. 

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