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Tejas's avatar
Tejas
Explorer | Level 3
3 years ago
Solved

How to Start a Retry

I have about 25 files with upload errors. I clicked "retry all" and they have all been added back "in queue" with a little clock icon next to each file. The only option appears to be the "Cancel" but...
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  • Jay's avatar
    Jay
    3 years ago

    Hi Tejas, thanks for messaging the Community.

     

    The Retry all option re-uploads all the files, not just the ones that failed to upload.

     

    Currently, there isn't a method of uploading only the failed uploads.

     

    If you have any further queries, feel free to message back.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Tejas, thanks for messaging the Community.

 

The Retry all option re-uploads all the files, not just the ones that failed to upload.

 

Currently, there isn't a method of uploading only the failed uploads.

 

If you have any further queries, feel free to message back.

  • Tejas's avatar
    Tejas
    Explorer | Level 3
    3 years ago

    Wow. That's nuts.

  • Tejas's avatar
    Tejas
    Explorer | Level 3
    3 years ago

    So ... if I had simply clicked "retry" on a single file, would it have instigated a new upload attempt?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      That's correct, retrying a single file would re-upload that file, even if it was successful. 

      • Tejas's avatar
        Tejas
        Explorer | Level 3
        3 years ago

        And now there is no way to do that since I have already clicked the retry all button? I can't revert back to the individual "retry" links? All I can do is cancel and try to figure it out manually?

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