We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
TimB2
2 years agoExplorer | Level 4
I added a folder to Dropbox from the website, but only 200 files got uploaded.
I added one folder from my D drive to my Dropbox backup and it quickly backed up about 200 files and then stopped. Nothing else got backed up. So, I deleted that folder from Dropbox and added it agai...
Walter
Dropbox Community Moderator
2 years agoHey TimB2, have you tried doing this in smaller batches of files perhaps?
Do you get the same results?
If you notice the same behavior after clearing your browser's cache, could you send us a screenshot so that we can have a visual too?
TimB2
2 years agoExplorer | Level 4
I cleared the cache and still can't back up. Asking me to do it in small batches is telling me indirectly that Dropbox just isn't very good and this behavior is not unexpected. I think I would rather pay for a good program where I can set it and forget it than deal with poor quality. And I really don't know what I would take a screen shot of that would help you. So, unless you have some more helpful advice, I will be cancelling.
- Hannah2 years ago
Dropbox Community Moderator
Hey TimB2, how many total files are in this folder?
Make sure to try from an incognito window with no plug-ins/add-ons as well.
- TimB22 years agoExplorer | Level 4
Incognito mode doesn't help, I still can't back up my files. The folder has about 10,000 photos. But I don't know why that matters. Can you tell me the maximum number of files that can be in a folder for Dropbox to back them up?
- Mark2 years ago
Super User II
The issue is if the internet isnt perfect or drops out the website just stops uploading. Then you need to start again as it doesn't know what was (or wasn't) uploaded. I'd personally not risk uploading that many via the web as you just dont know what has and hasn't worked. You are much better using the desktop client to do it - which is how it's designed to work. That way you just put them in and forget about it while they upload.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!