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Forum Discussion

yazmina's avatar
yazmina
Explorer | Level 4
4 months ago

I can't edit the description of existing file requests, or create new ones on my Dropbox account.

I can not edit the description of my file request or create a new file request in from the sidebar like I used to. I have tried on both my phone and PC Dropbox websites.
Create
edit
File requests
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi from me as well, yazmina! Can you try clearing your browser's cache/history as the next step? Other than that, please check this via a different browser (or an incognito window on your current browser). 

In case none of the above work, please send me a screenshot of what you see on your end when trying to edit your file request’s description/create a new one, and I’ll take a look.

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