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Giova GT's avatar
Giova GT
New member | Level 2
2 years ago
Solved

I can't enable permissions on my S23 Samsung Galaxy for camera uploads

Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it.   I want to synchronize all my photos and videos in the cloud.
Android
Camera uploads
Error Messages
Mobile
  • FiggleWiggle's avatar
    FiggleWiggle
    2 years ago
    Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi R S12, I have the same phone and am not experiencing this issue. 

 

Could you attach a screenshot showing the exact prompt you're receiving?

R S12's avatar
R S12
Helpful | Level 5
2 years ago

Jay - you've indicated users should go to the Permission manager section.

 

Please outline what you expect users to find there and what you expect them to do there.

 

 

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