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I can't enable permissions on my S23 Samsung Galaxy for camera uploads
Dropbox keeps asking my to enable permissions for storage in my mobile Samsung S23 Galaxy but there is no place to enable it. I want to synchronize all my photos and videos in the cloud.
- Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
Hi All. I'm having the exact same problem. My device is a Samsung Galaxy S23.
Android OS, Android version 14. One UI version 6.0.
Dropbox version 368.2.2.
The Dropbox message to set the Storage takes me through to the Android Dropbox App permissions page. I have enabled all Permissions available there (i.e. Camera/Contacts/Notifications/Photos and Videos are all enabled). There are no other permissions available to enable.
It is still not working / I am still getting the error message on Dropbox "to enable camera uploads, allow Dropbox to access your storage" when I try to enable Camera Uploads in Dropbox.
Further to the above, my Photos and Videos permission is set to "Always allow all". Camera is set to "allow only while using the app".
- Nancy
Dropbox Community Moderator
Hey FiggleWiggle! Did you reinstall the Dropbox app on your phone with these steps and it didnât make a difference?
If not, can you send me a visual of the notification you keep receiving?
Iâd also like one more screenshot of the permissions youâve enabled so far, to have a closer look.
Let me know when youâre ready.
- Confirming I cleared cache and reinstalled Dropbox per the above instructions and it is working. It seems the issue is fixed in the latest version of Dropbox.
