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Forum Discussion
digitalworker
4 years agoExplorer | Level 3
I can't find a file using the search bar
Hi, I have a problem with my dropbox account, I uploaded files in a shared folder, the files are in the folder, but when I use the search bar they do not appear.
And the f...
- 4 years agoHi digitalworker, sorry to jump in here!
I just wanted to let you know that I managed to locate the ticket on our system and passed your comments to the agent working with you.
I'll keep an eye out on both the ticket and this thread.
If you need anything else, let me know.
Jay
Dropbox Community Moderator
4 years agoHi digitalworker, I'd recommend getting in contact with the
support team directly for further assistance.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system.
digitalworker
4 years agoExplorer | Level 3
- Megan4 years ago
Dropbox Community Moderator
Hi digitalworker, sorry to jump in here!
I just wanted to let you know that I managed to locate the ticket on our system and passed your comments to the agent working with you.
I'll keep an eye out on both the ticket and this thread.
If you need anything else, let me know.- YemenShabab4 years agoNew member | Level 2
hello sir i have the same problem here with me i have the files but when i search for them in search bar didn't find them زز
- digitalworker4 years agoExplorer | Level 3
Hello, my problem was that I uploaded the files through the folder in windows in an old operating system, then I changed the machine and that error no longer occurred, What operating system do you use?
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