Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
hemarajrevathy
10 months agoNew member | Level 1
I can't find a folder that was shared with me by my photographer.
Hi,
My wedding photos and videos were shared with me via a Dropbox folder by my photographer. However, when I tried to download the folder recently, I couldnât find it.
Could you please guide me ...
Megan
Dropbox Community Moderator
10 months agoHey hemarajrevathy welcome to our Community!
Was it a shared folder that you were added to using your email address, or a shared link?
Have you tried accessing your account's sharing tab to see if you can find the folder there? Is it possible that the photographer unshared the folder?
Keep me posted, and we'll take it from there!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!