Forum Discussion

ahikouka's avatar
ahikouka
New member | Level 2
6 years ago

I can't find the option to pause syncing. Can you help?

When I click on profile photo in desktop app I do not get the pause sync option  
desktop
sync
C. Wei-Bin's avatar
C. Wei-Bin
Explorer | Level 3
6 years ago

I cannot find it either. I am using the mac, and the dropbox desktop. It uses to be a pause option under my personal picture.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi C. Wei-Bin, you can still pause by clicking the Dropbox icon near the clock, then the avatar on the top right and 'Pause syncing'.

     

    You can also click the message on the bottom left, where it should say 'Up to date' and it will pause syncing.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!