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frotierstds's avatar
frotierstds
Explorer | Level 4
2 years ago
Solved

I can't join a shared folder, error: "We were unable to complete your request"

Hey,

 

i cant access a shared folder and even tried to do it on my phone with the dropbox app, but that also didnt work. Everytime I click on Join Folder it just says "We were unable to complete your request". So i dont know what  to do to solve this problem. Can you please help me?

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  • frotierstds's avatar
    frotierstds
    Explorer | Level 4
    2 years ago

    I asked the person now to share the folder directly with my email now, if that helps..

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey frotierstds, awesome!

     

    Let us know if that changes things at all! 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Now that's what I like to hear frotierstds!

     

    Have a wonderful week ahead, and if you need anything else, give us a shout! 😎

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