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Forum Discussion
JPCDB
3 years agoExplorer | Level 3
I can't modify my files on my iPhone and iPad
Hello
The files on my PC are correctly loaded to my iPhone and iPad but they can't be modified (read only), even though I allowed modification when I shared them on my PC.
How can I solve this pr...
JPCDB
3 years agoExplorer | Level 3
Hi
I just open my Dropbox app on my iPhone
Then all my files appear
I just tap on my Excel file to open it
I can read it but not modify it
Can’t find the option « open with »
Jean-Pierre
I just open my Dropbox app on my iPhone
Then all my files appear
I just tap on my Excel file to open it
I can read it but not modify it
Can’t find the option « open with »
Jean-Pierre
Megan
Dropbox Community Moderator
3 years agoHi JPCDB, do you get a specific error when you try to edit the files? If so, could you send us a screenshot?
As for the option to open the file in a respective app, it would be on the bottom, right part of a screen while you preview the file. A little, upward sideways arrow. Can you check?
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