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psychomaniac189's avatar
psychomaniac189
New member | Level 2
11 months ago

I can't paste the screenshots I capture on Windows

For some reason I cannot pate the screenshots after I press "Print Screen". I have dropbox on my pc set to copy link when image is ready and then there is a pop up on the bottom right when I take a p...
desktop
Photos
windows
psychomaniac189's avatar
psychomaniac189
New member | Level 2
11 months ago

here is a video of dropbox epic faiing https://youtu.be/XNJvMna8NnY

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey psychomaniac189, it might sound unimportant, but have you restarted your device since this started happening?

  • psychomaniac189's avatar
    psychomaniac189
    New member | Level 2
    11 months ago

    Yes I have. I even installed it again. 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      11 months ago

      Thanks for clarifying that for us psychomaniac189 - much appreciated.

      Could you please try the latest, stable version of the desktop app from this page directly?

      Just make sure to toggle off the early releases from your account's settings first. 

      Let us know of any updates!

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