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Sho Jo's avatar
Sho Jo
New member | Level 2
6 months ago

I can't save shared content to my Dropbox account, or download/print it. What can I do?

Hi, the first time someone shared files with me I was able to download them into my own Dropbox storage to view at my leisure.  Now, they have shared more files but I can't download them.  It says th...
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Sho Jo's avatar
Sho Jo
New member | Level 2
6 months ago

Thanks, I will check with the owner to see if they have disabled them.  

Also, once I can download them to my Dropbox, will I then be able to use the search function?  I have Dropbox Plus.  I want to search the documents contents (not just file names).  How do I do this?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi there, Sho Jo!

At the moment the feature to search the contents of your files is available to certain plans.

You can read all about the feature and which plans it's available to, here.

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