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arannentriki's avatar
arannentriki
New member | Level 1
2 years ago

I can't share a folder with another user due to "phishing attempt".

Hi, I am unable to share a folder from my dropbox with another dropbox user as i get an error saying that 'a phishing tentative' was detected. What type of file could trigger such error ? My file...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi arannentriki! Thanks for posting here about this. 

It sounds like your Dropbox account’s sharing has been paused because of this error.

Please note that we don’t have account visibility on the forum, so I can’t see any details on why this could’ve possibly happened. 

However, I can log a ticket for you, so that we can look into this internally. 

Let me know if that’s alright.

arannentriki's avatar
arannentriki
New member | Level 1
2 years ago

Hi Nancy ,

Thank you for your quick answer.

yes that is the error I receive and in the instruction support it is requesting to contact Dropbox.

So yes could you please proceed with logging a ticket ?

Thanks
A. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Please check out my email and reply to it, when you can, arannentriki. We’ll go from there.

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