Forum Discussion

arannentriki's avatar
arannentriki
New member | Level 1
2 years ago

I can't share a folder with another user due to "phishing attempt".

Hi, I am unable to share a folder from my dropbox with another dropbox user as i get an error saying that 'a phishing tentative' was detected. What type of file could trigger such error ? My file...
Error Messages
Share
Shared Folders
arannentriki's avatar
arannentriki
New member | Level 1
2 years ago

Hi Nancy ,

Thank you for your quick answer.

yes that is the error I receive and in the instruction support it is requesting to contact Dropbox.

So yes could you please proceed with logging a ticket ?

Thanks
A. 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Please check out my email and reply to it, when you can, arannentriki. We’ll go from there.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!