Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

ClaireVerbeek's avatar
ClaireVerbeek
Explorer | Level 4
1 year ago

I can't sync idlk files as I get conflicted copies when we both open the file on Mac OS

I work togheter on an InDesign file with another user. Unfortunately from my side the .idlk (lock)file is not syncing so he can just open it at the same time, change it and we get conflict files. Fro...
desktop
Mac
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hi ClaireVerbeek, thanks for bringing this to our attention.

 

In general, it wouldn't be recommended to open any file, regardless of what program you're using, on two separate machines by two separate users, as it would lead to conflicted files when file is saved.

 

Is it not possible to close the file on one side, then open it on the other, so you work at alternate times?

 

Any details you can provide would be appreciated.

  • ClaireVerbeek's avatar
    ClaireVerbeek
    Explorer | Level 4
    1 year ago

    Yes, that is exactly what we want. But normally you can see that the other person has the file in use because there is a .idlk file next to the InDesign file (that is only there when somebody has it open). Because my .idlk file is not syncing he has no idea I have the file in use. We now are sending each other text messages saying we are working on it to prevent the other person from opening it all day long and it gets a little annoying. 😜 

  • sb361's avatar
    sb361
    New member | Level 2
    1 month ago

    the problem is that the whole drobox is not syncing files because the idlk file is blocking the sync for everything. 
    its about time that dropbox adopts a better sync exlusion other than the option with the folder selection. git has .gitignore files for example, that define what paths and fileextentions should be excluded. i know this was suggested already 5 years ago but nothing happened since then.
    Get better soon.

     

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!