Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

ReggieGay's avatar
ReggieGay
New member | Level 2
3 years ago

I can't upload files as I'm getting an error about my connection

Past 2 days I can't upload video files from my external to Dropbox via Mac book. ANYBODY?!?! File loads to 9 - 10 minutes left; stops. Says I've lost internet connection; will resume loading when I RECONNECT. Refreshed modem & router; still won't work. Intermittent internet signal. Goes from WIFI CONNECTED to LOOKING FOR NETWORK. Tried uploading wired to internet too; same thing. First time having this problem. HELP!!!! 

Error Messages
sync
upload

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Is your machine saying its having intermittent internet issues? 

  • ReggieGay's avatar
    ReggieGay
    New member | Level 2
    3 years ago

    Yes! Intermittent internet signal. Goes from WIFI CONNECTED to LOOKING FOR NETWORK. Tried uploading wired to internet too; same thing.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Thats not a Dropbox issue then - I'd suggest speaking to your ISP or the WiFi provider for assistance. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!