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tom mulvanny's avatar
tom mulvanny
Explorer | Level 3
2 years ago

I can't upload files or folders when using Safari 13.1.2.

Safari 13.1.2 cant upload files or folders

 
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  • tom mulvanny's avatar
    tom mulvanny
    Explorer | Level 3
    2 years ago
    All plugins disabled error 500 permenant just only on Dropbox
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey tom mulvanny, since this is a behavior that's present only when you're using the Safari, browser it seems that it has mainly to do with it.

     

    Please try to restore your browser to its default settings and also make sure you're using its latest version. Also, do you get the error no matter what file type you're trying to upload? 
     

  • tom mulvanny's avatar
    tom mulvanny
    Explorer | Level 3
    2 years ago
    Error showing all the time on Dropbox site only I can't access any folders or files now
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi again, Tom. Can you clarify the browser version of Safari you’re using at the moment? 

     

    Other than that, is this happening on the Safari browser of your computer? If yes, can you test this on your mobile version of Safari instead and let me know what happens then?

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