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Thomas35
2 years agoExplorer | Level 4
I don't see the option to upload folders and docs
I'm trying to save documents and maps to Dropbox. But it doesn't seems to work.
When trying I'm presented only with selecting photos (which btw doesn't show up) not anything else.
When trying to save maps I'm not able to select a map (only files within).
The only way I could select files other than photos is when I just have created a map in Dropbox and is presented with that option (but can't select maps).
Is this as intended or what?
5 Replies
- Nancy2 years ago
Dropbox Community Moderator
Welcome to the Community, Thomas35!
Can you send me a screenshot of the exact options you see on your end?
I’ll be able to further help this way.
- Thomas352 years agoExplorer | Level 4How do I send you screenshots?
I can't see any option to attach those. - Nancy2 years ago
Dropbox Community Moderator
You can click on the small camera icon that should be located above your message box (right before you post your reply).
- Thomas352 years agoExplorer | Level 4
Here are some screenshots.
Edit: no camera icon appeared.
- Hannah2 years ago
Dropbox Community Moderator
Hey Thomas35, are you having this issue on the Dropbox mobile app?
If so, keep in mind that you can only upload files through the mobile app, not folders.
About the screenshot Nancy asked for, if you're on your phone, you might need to request the desktop version of the Community page to see the upload icon to attach your screenshot.
I hope this helps!
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