Forum Discussion

Aumen's avatar
Aumen
New member | Level 1
2 years ago

I get an error every time I open another user's shared link.

Im trying to open a link that somebody shared with me.  When I click on the link a new tab opens and I can see the page loading for a split second then it gives this error message: Te...
Error Messages
shared links
Aumen's avatar
Aumen
New member | Level 1
2 years ago

This is in default chrome, not incognito mode.

The owner has not deleted the folder/files.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Have you tried a different browser? Clearing cache and cookies often also works 

That error is usually a localised one not one from Dropbox.

  • Aumen's avatar
    Aumen
    New member | Level 1
    2 years ago

    Yes I know its local. Something on my PC/Browser is interfering with the website but I dont know what it is

    Im using Google Chrome. I dont want to use a different browser.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      Aumen wrote:

      I dont want to use a different browser.

      It's meant as a test. If you try it in another browser and it works, you know the problem is browser related and it narrows down where you need to look.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago
      Aumen wrote:

      I dont want to use a different browser.

      You may not want to.... but it doesn't help us fix your issue if you want test it. 

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