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Forum Discussion
Ryan H.43
12 months agoExplorer | Level 4
The filenames of a folder that another user shared with me appear truncated.
When I go to a folder that some one shares with me it gives me a list where the file names are cut off. I end up having to either download the whole thing or look through files one by one to tell if it's a certain file extension or another.
There is enough room on the page where the full file name should be able to display or I should be able to resize the columns to show the file name.
It seems unnecessarily formatted in a way that causes me regular confusion and frustration.
I found the issue. In the page styles, the table layout is set to "fixed." If I disable that, it looks normal. Perhaps the developers can remove that or override it for Windows 10.
17 Replies
- Nancy12 months ago
Dropbox Community Moderator
Thanks for posting on our Community, Ryan H.43!
Was this folder shared with your Dropbox email address and added to your account or was it sent to you in the form of a shared link?
Can you send me a screenshot of what you see on your end? Feel free to cover any info you don’t want visible on the forum.
You can also try opening the folder via another browser, as a test, and see if the behavior persists there.
Ping me when you’ve got more updates.
- Ryan H.4312 months agoExplorer | Level 4
I was looking at shared link pages. I'm not sure if someone fixed it after my post but the main page I was looking at now has enough space where the file names fully display. Previously the file names would have ellipses and I couldn't see the file extensions such as "FileName..." where it should be "FileName.pdf"
- Jay12 months ago
Dropbox Community Moderator
Hi Ryan H.43, thanks for the update. Just to check, were you viewing these links on a mobile browser or desktop browser? Was the window not maximized to fullscreen?
- Ryan H.4312 months agoExplorer | Level 4
So it turns out in Chrome on windows 11 I get the cut off file names and mac Chrome I don't.
I took screen shots but can't seem to upload them.
- Ryan H.4312 months agoExplorer | Level 4
screen shots of windows vs mac list
- Hannah12 months ago
Dropbox Community Moderator
Thanks for the update and the screenshots, Ryan H.43.
Is it possible that your browser is perhaps zoomed in on the Windows computer?
- Ryan H.4312 months agoExplorer | Level 4
Both browsers are set to the same zoom setting. Both machines have the newest browser updates. Potentially I could have some system thing on windows that is scaling things but everything else seems the same.
- Ryan H.4312 months agoExplorer | Level 4
I found a system scale setting that I reset and now the page is fine. Woot. Thanks.
- Hannah12 months ago
Dropbox Community Moderator
Thanks for keeping us in the loop, Ryan!
I'm happy to see that you were able to resolve this.
If you come across any other issues, let us know.
Have a great day!
- Jodi S.311 months agoHelpful | Level 6
I have the same issue with a shared link. See screenshot. How do I get it so I can see the full folder and file names?
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