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CarlW's avatar
CarlW
Explorer | Level 3
2 years ago

I have a shared folder, but every file I put in seems to be locked.

I volunteer with a local hospital radio station. For one of the programmes I do, we have shared a Dropbox for at least ten years and have never had an issue.

 

I recently created a new shared directory but every file I put in from my computer is "locked" on the one at the studio which means I can't do anything with it; eg copy, paste, move or rename.

 

Why is that and how can I stop it from happening as it is currently completely usesless.

 

Thanks.

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi from me as well, CarlW. After taking a look at your screenshot, this looks like a network share, which is generally unsupported when it comes to accessing the Dropbox folder on your device. 

     

    As a result, I’m afraid we can’t provide much here, but I’ll leave this thread open in case any other user has had similar experience and can offer something more.

  • CarlW's avatar
    CarlW
    Explorer | Level 3
    2 years ago

    Fine, but the other one is also a network share through the same account on the remote machine so why does that one not have the same problem?

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