I keep getting error message when uploading an mp3.

please care to help fix it

Hey angelsmessenger, let's jump right into this!

As Mark mentioned, we don't have similar reports at the moment, so this could be an individual issue. 

In any case, would you be able to try uploading content to your account, using your Dropbox mobile app (if you have it installed) or a browser on a different device? 

Also, which one is your main browser and which version of the browser are you using?

Let me know more!

thanks for caring to help I did upload it to the dropbox app on the desktop did I do that wrong? it didn't show up on the dropbox yet did on my computer

using google chrome  122.0.6261.112 (Official Build) (64-bit)

and firefox latest version 122.0.6261.112 (Official Build) (64-bit)

Google chrome 122.0.6261.112 (Official Build) (64-bit)

I did upload it to my desktop and it shows in my files yet not on the dropbox did I do it wrong?

Hi angelsmessenger, thanks for the update! 

Glad to see it worked smoothly when using the desktop app.

I'd personally suggest that you restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.

If however, you wish to have a closer look into this, we can always continue troubleshooting, I'd be happy to help! 

appreciate the care and love. since this issue occurred last year with many.. could it be on your end?

this is what I currently have as extensions. I do use on google chrome.. yet both firefox and chrome gave the same issue. So not getting browser issue unless I am not understanding since both had the issue

Do you get the error when trying to upload this specific .mp3 file, or with every file you try to upload angelsmessenger? 

I got the error when uploading one of the mp3 I tried it both on google chrome and then on firefox on my desktop