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Forum Discussion

Mattias3's avatar
Mattias3
Helpful | Level 6
6 years ago
Solved

I need to disable syncing in order to save changes in Photoshop.

There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it d...
desktop
sync
Third Party Integrations
  • Mattias3's avatar
    Mattias3
    6 years ago

    My issues have been solved without me doing any active part. My guess is some background update has fixed it.

     

    (edit: the issues WAS solved for a time, but no longer)

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi All; apologies for the late reply.

I was just wondering if any of you are still seeing this behavior when editing files that are syncing via our desktop app through a 3rd party app. 

If you do, I'd like to put you in touch with our support team so let me know here and I'll create a ticket for you asap using the email address that's linked to your profile(s) here on our Community.

Thanks a bunch for your patience and cooperation and I'm sorry if this has caused any inconvenience so far. 

ARealKing's avatar
ARealKing
Helpful | Level 6
6 years ago

I still see this problem, and it really frustrating to pause and start Dropbox repeatedly in order to let other software work with their temporary files. Please resolve this outstanding issue. Even worse is that whenever Dropbox is paused, it will take more than 10 minutes to resume its operation next time.

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