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Luciacordeyro's avatar
Luciacordeyro
New member | Level 2
2 days ago

I need to recover an old link that no longer works - how can I do that?

 I want to recover a older link but when i open the link says: “This link doesn't work any more” Is very important to enter to that link because it has the recipes of my granfather that is no longer ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 days ago

Welcome to our Community, Luciacordeyro.

So sorry to hear about your grandfather.. Let's see what we can find.

I want to start by saying that, unfortunately, if a link was deleted, then it cannot be recovered.

However, do you know who originally created this link? Was it created by you, from your account or from your grandfather's account?

Do you know if the recipe files are still in the account the link was created from? 

Let me know and we'll go from there.

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