Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
vacmmc
2 years agoHelpful | Level 6
I saved some folders to online-only but now I can't see them on my computer
Hello,
I somehow saved some folders to online only... but I cannot see them on my desktop app.
When I click on them in dropbox online it doesn't give me the option to put them back on my desktop...
- 2 years ago
I thank you as it was resolved. I didn't know I had to wait a while.
But I am still lost as to how to make my few folders that are online only that I cannot see on my desktop. I have right clicked on them but there isn't a sync option or a make available off line option.
Walter
Dropbox Community Moderator
2 years agoThanks for the additional information vacmmc - much appreciated.
May I ask if you're running the desktop app at the moment?
If so, could you take a look at your menu bar/system tray and let us know the app's status and version?
vacmmc
2 years agoHelpful | Level 6
the task manager says I am using 38% of my disc. But my C drive says it is using almost all of the disc.
- Walter2 years ago
Dropbox Community Moderator
Could you send us a screenshot of where you're spotting the discrepancy so that we can have a visual too vacmmc ?
Also, did you check the app's status in your system tray to see if it's still syncing or 'up to date'?
- vacmmc2 years agoHelpful | Level 6
I thank you as it was resolved. I didn't know I had to wait a while.
But I am still lost as to how to make my few folders that are online only that I cannot see on my desktop. I have right clicked on them but there isn't a sync option or a make available off line option.- Walter2 years ago
Dropbox Community Moderator
If they're online-only, you should be seeing them in your Dropbox folder's structure from where you'd be able to make them available offline by right clicking on them and choosing the relevant option vacmmc
On the other hand, if you're referring to folders that have been selectively un-synced, you'd need to change the sync settings through the selective sync option in the sync tab in the app's preferences.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!