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vacmmc's avatar
vacmmc
Helpful | Level 6
2 years ago
Solved

I saved some folders to online-only but now I can't see them on my computer

Hello, I somehow saved some folders to online only... but I cannot see them on my desktop app.  When I click on them in dropbox online it doesn't give me the option to put them back on my desktop...
desktop
sync
  • vacmmc's avatar
    vacmmc
    2 years ago

    I thank you as it was resolved. I didn't know I had to wait a while.
    But I am still lost as to how to make my few folders that are online only that I cannot see on my desktop. I have right clicked on them but there isn't a sync option or a make available off line option. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Could you send us a screenshot of where you're spotting the discrepancy so that we can have a visual too vacmmc ?

 

Also, did you check the app's status in your system tray to see if it's still syncing or 'up to date'? 

vacmmc's avatar
vacmmc
Helpful | Level 6
2 years ago

I thank you as it was resolved. I didn't know I had to wait a while.
But I am still lost as to how to make my few folders that are online only that I cannot see on my desktop. I have right clicked on them but there isn't a sync option or a make available off line option. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    If they're online-only, you should be seeing them in your Dropbox folder's structure from where you'd be able to make them available offline by right clicking on them and choosing the relevant option vacmmc 

     

    On the other hand, if you're referring to folders that have been selectively un-synced, you'd need to change the sync settings through the selective sync option in the sync tab in the app's preferences. 

    • vacmmc's avatar
      vacmmc
      Helpful | Level 6
      2 years ago
      Ok, I will try to find that again, but when you say app you are referring to my desktop right?
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Yes, I'm referring to the Dropbox desktop app vacmmc 

         

        You can access its preferences through the Dropbox icon in your system tray. 

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